Support for posts, calls, payments and account issues
Help query can be submitted from the app. Admin panel can review support tickets and update status.
Last updated: 16 July 2026
Common support topics
Post issue
Post not creating, image policy warning, category/location issue.
Call issue
Call not connecting, call time debit/bonus, microphone issue.
Payment issue
Top-up/premium payment deducted but benefit not credited.
Referral issue
Invite reward pending, friend profile/first post condition.
Verification issue
KYC/profile verification or badge issue.
Delete account
Feedback query and account deletion request.
Contact channels
In app: Profile - Help & Support - Submit query.
Email: finworkar@gmail.com / finworkar@rekixo.com
Support hours: Monday to Saturday, 10 AM to 6 PM IST.